Communication

Personas in Writing

Some software engineering organizations rely on something called “User Personas” to help the organization keep users in perspective. It’s a decent concept, but I think it can be applied to more areas.

Communicating Tech Debt

Many developers feel that product management and executive leadership don’t “get it” when we talk about technical debt. At the same time, if you ask developers about factors vital to the long-term success of a project, paying down technical debt is high on the list. So, how can we communicate […]

Debugging Slide Decks

Ever have a presentation get off on the wrong foot or an intended point completely miss the mark? I sure have. Let’s backtrack a few months and look at how I failed and 6 steps I now follow to keep getting better. I was giving a monthly training presentation to […]

Public Speaking for Introverts

I’m not an extrovert. I don’t like crowds. I’d rather be the trusted adviser than the guy in the spotlight. In high school, speech class gave me such anxiety that I was physically sick and needed to give the presentation over my lunch hour directly to the teacher. So, how […]